REGULATIONS using the online store www.kmb24.eu
The online store available at www.kmb24.eu is the property of Maciej Kaczor running a business under the name KMB STEEL PRODUCT Maciej Kaczor based in Cracow POLAND (31-875) os. Dywizjonu 303 62F / 36, NIP: 9451959258, REGON: 120917033, entered into the Central Register and Information on Economic Activity conducted by the Ministry of Economy, available at www.firma.gov.pl. Hereinafter referred to as the Seller. DEFINITIONS Customer - an adult natural person with full legal capacity and a legal person acting through its bodies or representatives using the Store. Consumer - a natural person who is a Customer of the Store, who makes purchases for purposes directly unrelated to his business or professional activity. Store - online store available at www.kmb24.eu Regulations - these regulations of the online store www.kmb24.eu define the rules for placing and accepting orders, including the moment of concluding the contract, terms of the sale contract, the buyer's rights and the complaint procedure, as well as the rules for the provision of electronic services and the processing of personal data.
GENERAL PROVISIONS
§ 1 Placing an order by the Buyer via the online store www.kmb24.eu is tantamount to accepting the provisions of these Regulations.
§ 2 The content of these regulations can be downloaded, acquired, saved and reproduced at any time by printing (using the key combination CTRL + A and then selecting the content of the regulations CTRL + P) or saving on a durable data carrier or downloading in PDF format and saving in memory computer.
§ 3 For the proper use of the website www.kmb24.eu (ICT system) it is required to use a computer, tablet, laptop, netbook, notebook, telephone or other multimedia device with Internet access; access to e-mail and the use of a web browser installed on one of the above-mentioned devices; Mozilla Firefox version 10 or higher, Internet Explorer version 8.0 and higher, Opera version 11 and higher, Google Chrome version 17 and higher; as well as cookies enabled in the web browser.
§ 4 All photos, announcements, publications, advertisements and price lists posted on the website of the online store www.kmb24.eu do not constitute an offer within the meaning of the Civil Code, but only an invitation to place orders in accordance with art. 71 of the Civil Code.
CONDITIONS OF SALE
§ 5 Orders may be placed by adult natural persons with full legal capacity and legal persons through their representatives. Minors and persons with limited legal capacity may place orders only with the knowledge and consent of their legal guardians.
§ 6 1. The prices indicated on the website of the online store www.kmb24.eu are gross prices including VAT rates and are expressed in EURO (EUR).
2. Net prices may be indicated next to the product price in brackets with the note "net".
§ 7 Orders can be placed with the option: a) prepayment (payment in advance to the indicated bank account of the Seller) b) cash on delivery (payment upon receipt of the shipment with the ordered products)
§ 8 1. The condition for concluding a contract for the sale of products presented on the website of the online store www.kmb24.eu is:
a) placing an order by the Buyer via:
1) a basket available on the Store's website, 2) a form available on the Store's website,
2) by fax at: (012) -415-39-14
3) by e-mail (email): biuro@kmb-steelproduct.eu
4) by phone
b) providing personal data necessary to perform the sales contract and issue an invoice: name and surname, address of the ordering party, delivery address, telephone number, e-mail address and the names and prices of the ordered products, as well as the method of their delivery, in the case of the leading Customer business (professional) activity and the person placing the order in connection with this activity, also the tax identification number and the name and seat of the company.
c) confirmation of the order acceptance for execution by the Seller, the confirmation includes at least: the trade name of the product, the number of copies ordered and the price of individual copies and the price for the entire order, as well as the shipping cost depending on the order option (cash on delivery or prepayment).
d) payment to the Seller's account of the amount indicated in the order confirmation in the case of an order with the option of prepayment.
2. Confirmation of acceptance of the order for execution is sent to the e-mail address of the Buyer indicated by him in the order form.
3. The order is processed on the first business day if the order is placed on a day other than a business day or on the next business day if the order is placed on a business day.
4. The Seller may refuse to process the order in the event of:
a) failure to pay by bank transfer within 3 business days from the date of receipt by the Buyer of the confirmation of the order for execution (applies to the option of ordering with prepayment),
b) failure to indicate in the order form all the data necessary to perform the order.
5. For each order, shipping costs should be added, depending on the order option:
a) prepayment - 25 EUR (the price includes V
§ 9 If the Seller cannot perform the service due to the unavailability of the ordered product, he will return the money paid to the Buyer towards the price immediately no later than within 7 days from the date of notification of the impossibility of executing the order, unless the Buyer agrees to extend the completion date orders over 30 calendar days from the date the order is accepted for execution.
§ 10 The Buyer may cancel the order until it is confirmed by the Seller,
§ 11 The prices of the products presented on the Store's website may change, however, this does not apply to the prices of products that have been confirmed by the Seller.
EXECUTION OF THE CONTRACT
§ 12 The store sends parcels to the address indicated in the order, therefore it is recommended to check the correctness of the address in the confirmation of order acceptance received from the Seller, as an incorrectly entered address may result in delays in the execution of the order.
§ 13 By sending the goods, the Store provides a method of packaging and transport that corresponds to the properties of the goods, and in particular, its integrity.
§ 14 The confirmation of the conclusion of the sales contract between the Seller and the Customer is the bill (fiscal receipt or VAT invoice) attached to the shipment.
§ 15
1. Due to the provisions of the Transport Law of November 15, 1984 and the resulting claim rights for damage or destruction of the shipment during transport, it is recommended to check in the presence of the courier the integrity of the tapes securing the packaging and, if possible, the content of the shipment, that it does not show any signs of mechanical damage.
2. In the event of damage to the shipment and / or goods, it is recommended to prepare a report for this in the presence of the courier or within 7 days from the date of receipt of the shipment.
3. The recipient is entitled to complaints about damages or shortages caused during the shipment.
§ 16 In the case of an order with the cash on delivery option, the Seller reserves the right to ownership of the ordered product until the Buyer pays the price.
THE RIGHT TO WITHDRAW FROM THE CONTRACT (applies to Customers who are Consumers)
§ 17
1. The Customer who is a Consumer, in accordance with Art. 7 of the Act of March 2, 2000 on the protection of certain consumer rights and liability for damage caused by a dangerous product, has the right to withdraw from the sales contract without giving any reason by submitting a relevant written statement within 14 (calendar) days from the date of receipt of the ordered product.
2. To meet the above deadline, it is enough to send a statement before its expiry.
3. For evidence purposes, it is recommended to send a declaration of withdrawal from the sales contract by at least a registered letter.
4. The declaration of withdrawal from the contract may have the following wording: "I hereby withdraw from the purchase contract (product name, order number, price) in accordance with Art. 7 sec. 1 of the Act on the Protection of Certain Consumer Rights and on Liability for Damage Caused by a Dangerous Product ”, other statements, forms and patterns that can be downloaded from the Internet are also allowed.
5. In the event of exercising the right to withdraw from the contract (in accordance with Article 7 (1) of the Act on the protection of certain consumer rights), the contract is considered not concluded, what the parties have provided is returned unchanged, unless the change was necessary within the ordinary limits the board.
6. It is recommended to return the ordered goods in their original packaging and to attach a proof of purchase (a fiscal receipt or a VAT invoice).
7. The value of the goods paid by the Customer will be returned immediately to the bank account number indicated in the declaration of withdrawal from the contract.
COMPLAINT CONDITIONS
§ 18
1. The basis for accepting the complaint is the Buyer's demonstration that the goods were purchased from the Seller, therefore it is recommended to keep: a fiscal receipt, VAT invoice or warranty card (if it was attached to the product).
2. Pursuant to the Act of 27 July 2002 on special conditions of consumer sales and amending the Civil Code, the Store is responsible for the non-compliance of the goods sold with the contract only if it is found within 2 years from the date of receipt of the ordered goods.
3. A complaint may be submitted in any form: by sending a complaint to the e-mail address: biuro@kmb-steelproduct.eu or by post to the Seller's address.
4. If the complaint is considered justified, the Store covers the costs of shipping the goods under complaint.
5. The Seller shall respond to the complaint within 14 (calendar) days from the date of receipt of the complaint. This deadline is necessary to examine the advertised goods. It is recommended to indicate convenient forms of contact: contact phone number and e-mail.
6. In the event of non-compliance of the goods with the contract, the Customer has the right to first demand replacement of the goods with a new one or its repair free of charge.
7.If the replacement of the goods with a new one or its free repair is impossible, involve excessive costs or the Seller is unable to replace or repair it in a timely manner, or if the repair or replacement would expose the Customer to significant inconvenience, he has the right to demand an appropriate price reduction or withdraw from the contract.
Terms of providing services by electronic means AND PROTECTION OF PERSONAL DATA
§ 19 The electronic service provided by the Seller on the Store's website consists in enabling the Customer to place an order on the Store's website, i.e. www.kmb24.eu by completing the order form. This service is free of charge.
§ 20 The customer is prohibited from providing illegal content.
§ 21
1. Complaints related to the provision of electronic services may be submitted via e-mail to the Seller's address: biuro@kmb-steelproduct.eu or in writing to the address os. Dywizjonu 303 62F / 36, 31-875 Cracow POLAND
2. Consideration of the complaint of the electronic service takes place immediately, not later than within 14 days from the date of its receipt.
3. Reply to the complaint is sent to the Customer's e-mail address provided in the complaint.
4. It is recommended to provide the following information in order to facilitate and faster recognition of the complaint: a) the type and date of the irregularity, b) contact details, including e-mail address.
§ 22
1. By accepting the Store Regulations, the Customer agrees to the collection and processing of his personal data in order to fulfill the order in accordance with the Act of August 29, 1997 on the protection of personal data.
2. Each customer has the unlimited right to access their data and correct them.
3. The administrator of the Customers' personal data is the Seller
4. The purpose of collecting personal data by the Seller is: a) establishment, performance or termination of the contractual relationship between the Customer and the Seller consisting in the execution of the order placed by the Customer.
5. When placing an order: via the Store's website, via telephone, fax and e-mail, the Customer will be asked to provide the following personal data: a) name and surname, b) address of residence, c) delivery address for the parcel, d) telephone number, e) e-mail address, in the case of companies, too f) company name g) tax identification number.
Final Provisions
§ 23 In matters not covered by these Regulations, the relevant provisions of the Civil Code, the Act of 27 July 2002 on special conditions of consumer sales and amending the Civil Code, the Act of 2 March 2000 on the protection of certain consumer rights and liability for damage caused by dangerous product, the Act of 18 July 2002 on the provision of electronic services and other relevant provisions of Polish law.
§ 24
1.All changes to the Regulations take place upon prior notification on the Store's website and apply along with the other provisions of the Regulations to customers who have not yet placed an order.
2. Customers who placed an order are bound by the Regulations in the version in force at the time of placing the order.
§ 25 These regulations enter into force on: May 1, 2021.